Acceleration Factor Pandemic: A Synthesis of e-Government Maturity Models and Public Administration Employees' Perspective

The Covid-19 pandemic and the Online Access Act (Onlinezugangsgesetz – OZG) are forcing Germany's public administration to accelerate digital transformation in general digitalization of agencies on federal, state municipal level particular. To assess this endeavor’s progress, existing e-Government maturity models were evaluated. majority mainly focus technical characteristics an administrative act, while disregarding importance (1) servants, (2) their work situation (3) organizational processes. It is latter three determining successful digitalization. Consequently, we fuse previous with individual perspective servants including internet-based work, virtualization teams societal participation. This paper describes synthesis a model, its advantages limitations next steps towards empirical validation.